Terms and conditions - Dovì Arredamenti

General terms and conditions of sale

These terms and conditions are valid exclusively between the company DOVI' FURNITURE Michael Dovì, with registered office in C/Borsellino 44 -92010 - Joppolo Giancaxio (AG) P. I. 00310630843 and CF DVOMHL56L15G618B, hereinafter referred to as "DOVI’ FURNITURE" and any person making purchases online on the website www.doviarredamenti.com hereinafter referred to as "CUSTOMER". These conditions may be subject to changes, and the date of publication of the same on the site is equivalent to the date of entry into force.

These conditions regulate purchases made on the site www.doviarredamenti.com in accordance with the provisions of Part III, Title III, Chapter I, of the codice del consumo, D. lgs. no. 206/2005, as amended by D. lgs. no. 21/2014 and by the D. lgs. 70/2003 regarding electronic commerce.

The object of the contract

With the present general conditions of sale, DOVI’ FURNISHINGS sells and the CUSTOMER buys remotely movable tangible property listed and offered for sale on the site www.doviarredamenti.com

The contract is concluded exclusively through the internet, by accessing the CUSTOMER at the address www.doviarredamenti.com and the creation of a purchase order in accordance with the procedure provided by the site itself.

The customer agrees to review, before the confirmation of the order, these general conditions of sale, in particular of pre-contractual information provided by DOVI’ FURNISHINGS, and to accept by affixing a flag in the box indicated.

Pre-contractual information for the consumer - art. 49 of the Legislative decree 206/2005

The CUSTOMER prior to the conclusion of the purchase contract, examines the characteristics of the goods which are illustrated in the individual product data sheets at the time of choice on the part of the CUSTOMER.

Before the conclusion of the contract of purchase and before the validation of the order, the CUSTOMER is informed about:
- total price of the goods inclusive of taxes, with details of the shipping costs and any other costs;
- mode of payment;
- the period within which the DOVI’ FURNITURE undertakes to deliver the goods;

Conclusion and effectiveness of agreement

The sales contract is considered concluded with the submission by DOVI’ FURNITURE to the CUSTOMER an e-mail confirmation of the order. The e-mail contains the data of the CUSTOMER and the order number, the price of the goods purchased, shipping costs and the delivery address which will be sent the goods and the link to print and store the copy of these terms and conditions.

The CUSTOMER undertakes to verify the correctness of personal data contained in it and promptly notify DOVI’ FURNITURE any corrections.

DOVI’ FURNITURE undertakes to describe and present the items sold on the site in the best possible way.

Nevertheless, it may show some errors, inaccuracies or small differences between the site and the actual product. In addition, the photographs of the products presented on www.doviarredamenti.com not constitute an element of the contract, as only representative.

The availability of the products

The availability of the products refers to the actual availability at the time the CUSTOMER places the order. This availability must still be considered as purely indicative.

Even after sending the e-mail confirmation of the order sent by DOVI’ FURNISHINGS, there may be cases of partial or complete unavailability of the goods. In this case, the order will be adjusted automatically with the elimination of the product is not available and the CUSTOMER will be immediately informed via e-mail.

If the CUSTOMER requests the cancellation of the order, solving the contract, DOVI’ FURNITURE will refund the amount paid within 14 days from the day of DOVI’ FURNITURE is made aware of the decision of the customer to terminate the contract.

Mode of payment

Each payment made by the CUSTOMER may be made only through the methods offered during the purchase.

Prices

All sale prices of products indicated on the website www.doviarredamenti.com are expressed in Euro.

Shipping costs are indicated and calculated at the time of the conclusion of the purchase process before payment.

The CUSTOMER accepts the faculty of DOVI’ FURNITURE to change its prices at any time, however, the goods will be invoiced on the basis of the prices indicated on the site at the time of the creation of the order and indicated in the confirmation e-mail sent from DOVI’ FURNITURE to the CUSTOMER.

In the case of computer error, manual, technical, or of any other nature, that may result in a substantial change, not provided by DOVI’ FURNISHINGS, of the sale price to the public, which makes it exorbitant or clearly insignificant, the purchase order will be considered invalid and cancelled and the amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.

The right of withdrawal

The consumer has the right to withdraw from any distance contract without any penalty and without specifying the reason, within 10 working days from the date of delivery to the consumer. The right of withdrawal must be exercised by the Customer, on penalty of forfeiture, by sending a registered letter to.r. DOVI' FURNITURE Michael Dovì, with registered office in C/Borsellino 44 -92010 - Joppolo Giancaxio (AG).

The consumer may not exercise the right of withdrawal for contracts for the supply of any good is not a prefabricated product on the basis of an individual choice of the consumer, (the actual wording of the law reads that the right of withdrawal is exercised only to "goods made to a choice individual or clearly personalized"):the vast majority of the products in our catalog falls into this category and, for more information please contact the Customer Service.

All returns (to be perfectly intact and accompanied by original packaging) must be authorized by the Customer Service. The product must be returned in its original packaging. Must not have been used, nor have suffered any damage, albeit minimal, and to be in a state of perfect cleanliness. Once we have authorized the return, the Customer may return the product to the following address: DOVI' FURNITURE Michael Dovì, with registered office in C/Borsellino 44 -92010 - Joppolo Giancaxio (AG). Shipments will not be accepted on delivery.

Once received the products (and verified their integrity), DOVI' FURNISHINGS will, in as short a time as possible, within a maximum of 30 days, refund the Customer the amounts paid. For this, communicate DOVI' FURNISHING their bank details. Return costs are the responsibility of the customer. Following receipt of DOVI' FURNISHINGS will examine the goods to verify the existence of any damage or tampering (the substantial integrity is an essential condition for the exercise of the right of withdrawal).

In the case of damage of the goods during the transport of the goods in return, DOVI' FURNISHINGS will notify the Customer (within 5 working days from receipt of goods in their stores), to enable a timely complaint against the courier chosen by him and obtain reimbursement of the value of the asset (if insured); in this case, the product will be made available to the Customer for its return, simultaneously canceling the request for withdrawal. DOVI' FURNITURE is not responsible in any way for damage or theft/loss of goods returned with shipments not insured.

In the period of withdrawal referred to in article 15, the Customer is responsible for the object, in quality of guardian. In the event of damage or destruction of the Product during the custody of the customer, the Customer loses the right of withdrawal. NOTE: All shipping costs and packaging for returning goods are charged to the Customer (as provided for by art. 67 paragraph 3 of Legislative Decree no. 206 dated 06/09/05).

Warranty

In the case of receipt of defective products, the CUSTOMER has the right to restore, repair, or replacement of the product.

The CUSTOMER must ship the product to the address of DOVI’ FURNISHINGS, so that you can verify the actual fault/defect.

Found the fault/defect, the product will be repaired or replaced and sent to the DOVI’ FURNISHINGS without additional charges.

Mode of delivery

DOVI’ FURNITURE will only accept orders to be delivered in Italian territory and in the Republic of San Marino. The products will be delivered by courier to the address indicated by the CUSTOMER

For each order completed on site www.doviarredamenti.com, DOVI’ FURNITURE emits receipt (the invoice must be requested when the order is placed).

After the issuance of the invoice/receipt, it will not be possible to make any changes to the data indicated in the same.

Responsibility

DOVI’ FURNITURE does not assume any responsibility for inefficiencies attributable to causes of force majeure or unforeseeable circumstances, even where employees from malfunctions and disruption of the internet network, in the case in which it fails to execute the order within the time stipulated in the contract.

Access to the site

The CUSTOMER has the right to access the site for consultation and purchases. It is not allowed to make any other use, especially commercial, the site or its content. The integrity of the elements of this site, whether audible or visual, and related technology used remain the property of DOVI’ FURNITURE and are protected by intellectual property law.

Cookies

The web site www.doviarredamenti.com using only the "cookies" for navigation. Cookies are electronic files that record information about the navigation of the CLIENT site (pages consulted, date and time of consultation, etc..) and that allow DOVI’ FURNISHINGS to provide a personalised service to its customers.

Entirety

The present General Sales Conditions are constituted by the totality of the clauses that compose them. If one or more provisions of these General Conditions of Sale is deemed invalid or declared as such pursuant to law, regulation or following a decision by a court of competent jurisdiction, the other provisions will continue in full force and effect.

Applicable law and competent court

The present General Conditions of Sale are subject to Italian law.

Any dispute that does not find amicable solution will be subject to the exclusive jurisdiction of the Court of AGRIGENTO.

In any case, it is possible to use, optionally, to the mediation procedures referred to in Legislative decree 28/2010, for the resolution of any disputes arising from the interpretation and execution of these conditions of sale.